The 9th 5G Core Summit hosted by Informa Tech has concluded in Dubai, UAE. George Gao, President of Huawei Cloud Core Network Product Line, unveiled the whitepaper Striding Towards the Intelligent World — Cloud Core Network 2024 together with industry partners. He also introduced the 5G-Advanced intelligent core network, which offers dramatic breakthroughs in capabilities. The intelligent core creates three entries with three intelligences, helping operators seize service entry points and reshape operations models in the AI era.
George Gao delivering his speech in Dubai
The 5G-A intelligent core network's connection enhancement solution extends connectivity from a people-centric focus to encompass homes, vehicles, and enterprises, Gao said. It accelerates the development of immersive and diversified new services for individuals as well as industry verticals. The intelligent features of the 5G-A intelligent core network offer three entries: service entry, experience monetization entry, and O&M entry. This innovation helps operators seize more business opportunities and transform their business models.
Service entry: Interactivity and Intelligent Agent revitalizes operators' basic services and foster a unified service entry point
New Calling, a prime example of service intelligence, will revitalize operators' calling services with high definition, intelligence, and interaction, Gao noted. Currently, there are lots of scattered entrances for users. For example, they need to install lots of apps in their smart phone. New Calling offers a variety of services that apps now offer. New Calling is app-free, includes terminal support and has low latency. It enables telecom operators to use their strengths in developing AI-powered services for users. New Calling will soon also feature “Calling Agents” that will provide digital assistant services to every individual user.
Experience monetization entry: From users-seek-networks to networks-reach-users, building a unified experience operation entry for novel business models
At this year's MWC in Barcelona in February, Huawei introduced the Intelligent Personalized Experience (IPE) 1.0 solution, aiming at helping operators transition from traffic monetization to experience monetization. Up to now, Huawei and some leading operators have set up the intelligent network framework, completed function verification for main service scenarios, and achieved commercial deployments.
In future, Gao said, the IPE solution will create a unified experience operation entry to help operators build intelligent, personalized experience networks. When the process is streamlined, users can be aware of their network experiences and get service plan recommendations in real time, which will greatly enhance their service experiences.
O&M entry: Maximizing efficiency of three workflows with unified O&M portal and multifaceted digital employees
Cost reduction and efficiency improvement are perpetual goals for operators. To those ends, Huawei offers the ICNMaster solution, which introduces digital O&M assistants and experts and provides a unified portal for intelligent interactions and capability scheduling, improving operators' efficiency in handling complaints and alarms. A leading operator in China has used the solution, which is akin to adding 27 experienced digital employees, Gao remarked. It has saved 6735 staff-days annually.